Privacy policy

Privacy Policy

  • What personal information we collect and why
  • Who we share your personal information with and when
  • Controlling your personal information

Privacy Policy for Bodyworx Healthcare Limited
Current as of 1st July 2022

This privacy policy sets out how Bodyworx Healthcare Ltd uses and protects any information that you give Bodyworx Healthcare Ltd. 

Bodyworx Healthcare Ltd is committed to ensuring that your personal information is professionally managed in accordance with all New Zealand Privacy Principles. This privacy policy is to provide information to you, our patient, on how your personal information (which includes your health information) is collected and used within our practice, and the circumstances in which we share it with 3rd parties. 

Bodyworx Healthcare Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure you are happy with any changes.

What personal information we collect and why

When you register as a patient of our practice, your osteopath and/or their support team will need to collect your personal information so that they can provide you the best possible healthcare services. We also use your information for directly related business activities, such as financial claims and payments, practice audits, accreditation and normal business processes.

The personal information we collect and hold generally includes:
Your name, address, date of birth, contact details
Information about your health condition, medical history, social and family history, risk factors, medications, allergies, adverse events, immunisations and treatment you may have already received
NHI and ACC numbers for identification and naming purposes
Private Health fund details

Only practice staff who need to see your personal information will have access to it. All practice staff have signed a confidentiality agreement as part of their employment contract with us.

Who we share your personal information with and when

Other healthcare providers and only with your consent. 

Third parties who work with our practice for business purposes such as;

  • IT when system repairs or upgrades are required

  • ACC or insurance providers and other accreditation agencies that may require information to complete claims. Please note in these instances your consent is typically given when you make an application for an ACC or insurance claim

  • Platforms that link government agencies e.g. ACC to our practice management sytems for the transfer of data

Statutory requirement to lawfully share certain personal information, such as manditory notification of certain diseases. Court subpoenas required or authorised by law. When necessary to lessen or prevent a serious threat to a patients life, health or safety, or public health and safety, or if it is impractical to obtain the patients consent.

Our practice will not use your personal information for marketing any of our goods and services directly to you without your consent. If you do consent to our newsletter you may opt out at any time by notifying our practice by email – [email protected]

Only those people that need to access your personal information will be able to do so. Other than in the course of providing osteopathic services or as otherwise described in this policy, our practice will not share personal information with any third party without your consent.

Controlling your personal information

Our practice will take reasonable steps to correct your personal information where the information is not accurate or up to date.

You have the right to access and correct personal information that we hold about you.

If you wish to access or update your personal information we request that you do so at the time of your booking.

Alternatively you can contact our practice manager on 09 638-7831 or by email at [email protected]

Privacy Policy for Bodyworx Healthcare Limited
Current as of 1st July 2022

This privacy policy sets out how Bodyworx Healthcare Ltd uses and protects any information that you give Bodyworx Healthcare Ltd. 

Bodyworx Healthcare Ltd is committed to ensuring that your personal information is professionally managed in accordance with all New Zealand Privacy Principles. This privacy policy is to provide information to you, our patient, on how your personal information (which includes your health information) is collected and used within our practice, and the circumstances in which we share it with 3rd parties. 

Bodyworx Healthcare Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure you are happy with any changes.

What personal information we collect and why

When you register as a patient of our practice, your osteopath and/or their support team will need to collect your personal information so that they can provide you the best possible healthcare services. We also use your information for directly related business activities, such as financial claims and payments, practice audits, accreditation and normal business processes.

The personal information we collect and hold generally includes:
Your name, address, date of birth, contact details
Information about your health condition, medical history, social and family history, risk factors, medications, allergies, adverse events, immunisations and treatment you may have already received
NHI and ACC numbers for identification and naming purposes
Private Health fund details

Only practice staff who need to see your personal information will have access to it. All practice staff have signed a confidentiality agreement as part of their employment contract with us.

Who we share your personal information with and when

Other healthcare providers and only with your consent. 

Third parties who work with our practice for business purposes such as;

  • IT when system repairs or upgrades are required

  • ACC or insurance providers and other accreditation agencies that may require information to complete claims. Please note in these instances your consent is typically given when you make an application for an ACC or insurance claim

  • Platforms that link government agencies e.g. ACC to our practice management sytems for the transfer of data

Statutory requirement to lawfully share certain personal information, such as manditory notification of certain diseases. Court subpoenas required or authorised by law. When necessary to lessen or prevent a serious threat to a patients life, health or safety, or public health and safety, or if it is impractical to obtain the patients consent.

Our practice will not use your personal information for marketing any of our goods and services directly to you without your consent. If you do consent to our newsletter you may opt out at any time by notifying our practice by email – [email protected]

Only those people that need to access your personal information will be able to do so. Other than in the course of providing osteopathic services or as otherwise described in this policy, our practice will not share personal information with any third party without your consent.

Controlling your personal information

Our practice will take reasonable steps to correct your personal information where the information is not accurate or up to date.

You have the right to access and correct personal information that we hold about you.

If you wish to access or update your personal information we request that you do so at the time of your booking.

Alternatively you can contact our practice manager on 09 638-7831 or by email at [email protected]